Permanent

Senior Contract Support Officer and Contract Support Officer

London Borough of Hounslow

London Borough of Hounslow

Contract Support Officer (Parking)
SO2 (£31,548 – £33,291)
London

Would you like to be a part of The London Borough of Hounslow, whose diverse workforce are committed to making a positive difference for our residents and visitors by ensuring the quality of our services are maintained to a high standard?

The Council is embarking upon a major programme of change to modernise the way we work and reduce our carbon footprint. In April 2019 we moved to Hounslow House, a new landmark building located in Hounslow town centre, our new technology will enable staff to work remotely and flexibly to improve the service we provide to residents and to help our staff achieve a better work/life balance.

We’re commencing a new parking and enforcement contract in December 2019. Now, we have an exciting opportunity for an experienced Contract Support Officer to come in, and ensure this contract gets off to the best possible start. It’s a chance to become part of a great environment, and use your creativity to drive innovations that will positively transform our services.

As well as helping to manage the parking enforcement contract, you’ll also drive good supplier performance, and provide support in analysing performance management data. That way, you’ll understand and spot potential improvements for our services. In return, we’ll give you clear career progression, continued professional development and first-class flexible working opportunities.

To join us, you’ll need experience of contract management, preferably with direct knowledge of the parking and traffic enforcement field. As an excellent communicator, you have a commercial outlook, and can help maximise contract outputs. You’ll be able to resolve contractual issues quickly and professionally, while building effective relationships with our suppliers.

Above all, you’re passionate about working collaboratively as part of an innovative team to effectively manage parking enforcement services effectively. That way, you’ll deliver an excellent service to our many and varied customers, while contributing to wider transport policy objectives, such as reducing emissions and improving safety.

You’ll also come to us with a relevant degree, comparable qualification or equivalent experience. And you’ll need to have proven ICT skills, ideally in Excel and Word. While not essential, experience using the ‘Taranto’ system would be beneficial.

For an informal discussion please contact [email protected] or call 020 8583 3316

To view the Hounslow Employee Benefits, Job Description and Employee Specification, please click here

To apply, click here

Closing date: 8th August 2019

Senior Contract Support Officer (Parking)
PO2 (£33,948 – £36,711)
London

Would you like to be a part of The London Borough of Hounslow, whose diverse workforce are committed to making a positive difference for our residents and visitors by ensuring the quality of our services are maintained to a high standard?
The Council is embarking upon a major programme of change to modernise the way we work and reduce our carbon footprint. In April 2019 we moved to Hounslow House, a new landmark building located in Hounslow town centre, our new technology will enable staff to work remotely and flexibly to improve the service we provide to residents and to help our staff achieve a better work/life balance.

We’re commencing a new parking and enforcement contract in December 2019. Now, we have an exciting opportunity for an experienced Contract Support Officer to come in, and ensure this contract gets off to the best possible start. It’s a chance to become part of a great environment, and use your creativity to drive innovation that will positively transform our service.

As well as helping manage the parking enforcement contract, you’ll also lead a small team to drive good supplier performance, and provide support in analysing complex performance management data. That way, you’ll understand potential improvements for our services. In return, we’ll give you clear career progression, continued professional development and first-class flexible working opportunities. As a senior member of the team, you’ll provide expert support and advice to departments throughout the council.

To join us, you’ll need experience of managing contracts, preferably with direct knowledge of the parking and traffic enforcement field. As an excellent communicator, you also have a commercial outlook, and can help maximise contract outputs. Not only that, you can resolve contractual issues quickly and professionally, while building effective relationships with our suppliers.

Above all, you’re passionate about working collaboratively as part of an innovative team to effectively manage parking enforcement services. That way, you’ll deliver an excellent service to our many and varied customers, while contributing to wider transport policy objectives, such as reducing emissions and improving safety.

You’ll also come to us with a relevant degree, comparable qualification or equivalent experience. And you’ll also need to have proven ICT skills, ideally in Excel and Word. While not essential, experience using the ‘Taranto’ system would be beneficial.

For an informal discussion please contact [email protected] or call 020 8583 3316

To view the Hounslow Employee Benefits, Job Description and Employee Specification, please click here. 

To apply, please click here 

Closing date: 8th August 2019

Overview

  • Location:
  • Job Title: Senior Contract Support Officer and Contract Support Officer
  • Salary: £31,548 – £33,291
  • Closed: 8 Aug 2019

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