Bus Priority Support Officer
Date posted: 16/07/2021
Closing date: 18 August, 2021 4:00 pm
Hours per week: 35
Salary: £26,823 – 28,631
Location: Liverpool, Merseyside
Employment type: Full time
Contract type: Permanent
Steve Rotheram, the Liverpool City Region’s Metro Mayor was re-elected in May 2021 with a promise to deliver a London-style integrated public transport system for the people of our city region. Buses will play a vital role in the delivery of this objective, so now it’s time for us to ‘unleash the bus’, and we need your help to do it
8 out of 10 public transport journeys in our region are made on buses and we must ensure that the customer experience is world class. Working towards that goal means the Bus Team within the Combined Authority needs to grow so that we have the right capacity and skills to deliver at pace.
This is a great opportunity for people with the right skills, expertise and attitude to join an organisation that is making a difference and delivering transformational change on behalf of the 1.6 million people that live, work and spend their leisure time in the Liverpool City Region .
Bus punctuality, reliability and journey times are critically important to bus users and we want to do a better job of supporting this and making bus a mode of choice. Our Green Bus Routes Programme is the foundation of the work that we are doing to improve the customer’s experience whilst travelling on the bus network, delivering significant enhancements to bus journeys on our most congested bus routes
We are currently working on a series of measures to improve bus journeys between Liverpool, Knowsley and St Helens, with other areas soon to follow.
A project of this scale needs plenty of skills and expertise to ensure that we deliver improvements to benefit bus users, and to attract people out of their cars. Key attributes we are looking for include programme management, subject matter expertise on bus priority, understanding customer requirements and stakeholder engagement, all underpinned by a relentless focus on delivery.
The Support Officer will be expected to support the project team in driving the delivery of this project by working closely with the team in a number of different ways; arranging meetings, managing diaries, preparing presentations, following up on actions, amongst other tasks. The successful candidate needs to be able to work consistently well under pressure as the Green Bus Routes programme progresses
For an informal conversation about the role please contact [email protected]
The Liverpool City Region Combined Authority is committed to having a workforce that is representative of the communities we serve. To this end, we particularly welcome applicants from Black, Asian and Minority Ethnic Backgrounds as we are under-represented by people from these communities.
Please note that due to current government restrictions surrounding COVID-19, we are only accepting applications electronically at this time.
Completed application forms can be sent to: [email protected]
This information can be provided in alternative formats on request