Technical Public Transport Officer
Location: Civic Offices Guildhall Walk Portsmouth
Job type: Full Time, Permanent
Salary: £27,852 - £32,020 Per Annum
Closing date: 27 November 2022
At Portsmouth City Council we’re all about developing our staff, because we want to build a bigger and better city but we need the best employees to do so.
With a little over 207,000 residents and 7,000 businesses throughout this city, this unitary authority’s main goal is to ensure the best care and development of all those within the city. From customer service to Multi-million pound projects, our residents are at the heart of everything we do.
Reporting into the Principal Public Transport Officer, you will take a key role in the delivery of aspects concerning the practical operation of public transport in Portsmouth.
Elements of this include:
Dealing with the city residents, elected members, customers, visitors, clients, stakeholders, and PCC staff.
Delivery of a high-quality public transport network that works to achieve the Council’s aspirations for promoting sustainable transport and encouraging modal shift to sustainable modes. Taking the lead on service disruption (roadworks, stop works (RTI & infrastructure), interchange works/maintenance
Concessionary fare scheme enquiries and bus pass rollouts – working closely with the Cashier’s Office team, and instructing our scheme contractor, and public information on the scheme Local Transport Plan project management, including statutory schemes such as Access for People with Disabilities (including installation of dropped kerbs and other highways infrastructure to assist those less abled, to use public transport) and Traveline – used for online passenger journey planning
Managing the bus shelter contract for over 300 bus shelters including on maintenance of existing and development of new shelters. Managing all bus stop infrastructure poles/flags in the city. Managing the Real Time Information units at shelters and key destinations. Manage the day to day operations of The Hard Interchange and Portsmouth Park and Ride, advising the Hard Interchange Supervisor on public transport elements of their role.
What you’ll need to succeed
You need to have:
Previous experience working on public transport related matters, including work experience in delivery of public transport and having commercial awareness of this sector. Experience of supporting procurement processes and contract management such as supported bus services, bus shelter contract, and the real time information contract.
Working within agreed operational budgets and delivery of Local Transport Plan public measures such as Access for People with Disabilities and Traveline (ranging between £50k – £100k).
Building and maintaining good relationships, both internally and externally with outside bodies with regard to identifying and resolving issues Working under pressure to meet deadlines
Understanding the local traffic regulation orders (TRO). Some understanding of public transport planning and its interaction with local and national strategies and ethical and social requirements Understanding of the public transport challenges in Portsmouth
Ability to work independently and pro-actively on day-to-day operational issues, with the ability to prioritise tasks and issues and the understanding of when to escalate to a managerial level. Able to make decisions with support from manager on complex and conflicting issues
If you have any questions, or would like an informal discussion about the role, please contact
What you’ll get in return
As well as highly competitive pay you’ll receive all the benefits of working within a local authority organisation, including:
Flexible working hours
Extensive wellbeing support through the Employee Assistance Programme
A fantastic pension which allows you the opportunity to pay in more for that greater return.
We wish to support all our staffs development throughout if that’s progression planning or involvement within the on-the-job apprenticeship scheme we will work together to drive your career.
For those with families we have childcare benefits as well as discounts with local businesses which can be enjoyed by all.