Operational Public Transport Officer

Portsmouth City Council

Portsmouth City Council

Operational Public Transport Officer
Location: Civic Offices Guildhall Walk Portsmouth
Job type: Full Time, Fixed Term
Salary: £32,020 - £34,722 Per Annum
Closing date: 27 November 2022

Portsmouth City Council is a dynamic authority with a proven track record of partnership working, bus passenger growth and one of the largest Bus Service Improvement Plan awards. As the UK ‘s only island city, Portsmouth has a twenty year plus history of bus priority and integrated transport which is currently seeing investment of over £150 million in buses and active travel and enjoys well-established working relationships with local bus operators on which this role will help us build so buses can deliver strongly for health, social and economic outcomes.

This exciting post will contribute to the delivery of Portsmouth’s National Bus Strategy and associated Bus Service Improvement Plan. It will embed a strategic and evidence based approached to delivery, ensuring public transport is at the heart of our delivery programme working to integrate it into day-to-day public transport operations. The post holder will work closely with colleagues and key stakeholders to shape the city’s public transport offer and deliver against the transport strategy and wider corporate objectives.

This is a great time to join the Transport Service at Portsmouth City Council as we have an ambitious, high-profile pipeline of projects coming forward in the city and you will be joining an enthusiastic team.

Your New Role
As the Operational Public Transport Officer, you will be responsible for the provision of specialist technical advice and guidance on transport issues, in particular public transport matters, to senior colleagues and provides a front-line service provision for Portsmouth City Council’s customers.

This role will focus on the integration of the Portsmouth Bus Service Improvement Plan (BSIP) projects into the public transport operational functions of the council Transport Planning Team

Reporting to the Principal Public Transport Officer, you will be responsible for:

Providing technical advice and/or information in this on transport planning issues, in particular relating to public transport. Embed new programmes such as the Bus Service Improvement Plan into business as usual.

Presentation and development of briefing notes for relevant Committee Meetings, Boards and external meetings. Ensure compliance with statutory requirements in terms of bus stop accessibility, and work to promote accessibility for people with disabilities to the bus network.

Administer the Real Time Public Information (electronic bus departure system) and other information systems. Advise the Hard Interchange Supervisor with public transport operations at the Hard Interchange. Assist the Principal Public Transport Officer with the Park & Ride, Concessionary Fares and its associated systems.

Remain up to date and compliant with all relevant organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice. Contribute to decisions made across the Council, with the aim of embedding public transport improvements in all aspects of Council deliver.

What you’ll need to succeed
Relevant degree level education OR demonstrable equivalent professional experience is essential. Experience and good working knowledge of public transport operations and infrastructure.

Knowledge of the health and safety legislation which affects the Transport service and an Awareness of relevant legislation and processes in public transport.

Excellent interpersonal communication and networking skills, which enable you to build effective relationships and have a positive influence on stakeholders and colleagues.

Able to work independently and proactively, along with the ability to prioritise. Able to make decisions and think through complex and conflicting issues. Able to manage competing priorities. The ability to think outside the box, to provide and deliver creative, realistic solutions to complex problems.

Experience in building credible working relationships, building rapport and negotiating with others. Proven ability to develop positive partnership ways of working, with a range of stakeholders.

Additional information:
If you have any questions, or would like an informal discussion about the role, please contact: [email protected] or [email protected] 

What you’ll get in return
As well as highly competitive pay you’ll receive all the benefits of working within a local authority organisation, including:
Flexible working hours

Extensive wellbeing support through the Employee Assistance Programme

A fantastic pension which allows you the opportunity to pay in more for that greater return.

We wish to support all our staffs development throughout if that’s progression planning or involvement within the on-the-job apprenticeship scheme we will work together to drive your career.

For those with families we have childcare benefits as well as discounts with local businesses which can be enjoyed by all.

For further information and to apply, click here.


  • Location: Portsmouth
  • Job Title: Operational Public Transport Officer
  • Salary: £32,020 - £34,722
  • Closed: 27 Nov 2022

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